iPad Reactions, Anyone?

And so the long-awaited Apple tablet is here. I’m not sure any device could have lived up to the mania leading up to the launch. Reactions were all over the place from deep disappointment to incandescent elation. I’ve complained to Apple for years that they needed to build a tablet computer; I’ve seen them put to great use in schools and the interactivity they offer (along with One Note, a program Microsoft actually got right) can’t be replicated any other way.

Me, I’ve been doing this long enough that I don’t get all dewy about new stuff any more. Stuff is stuff. Some stuff is really remarkable, some is mediocre, some is really awful (remember Zip drives?). And eventually, it all breaks. It only all matters if you are actually going to use it. So…would I use an iPad?

You bet. I really do think it is more than an expanded iPod touch. Running iPhone apps in a larger format makes them so much more useful, and support for Pages meets a lot of word processing needs. There is also the very real possibility that as textbook publishers and other print media content providers sign on, the iPad will lead the way in doing to the publishing industry what the iPod did to the music industry. Some of the drawbacks others have mentioned — not running a version of OS X, no USB, no Flash support– are not big issues for me (Flash is too big, bloated, and crash-y and HTML 5 is waiting in the wings).

The only real concerns I have so far are its durability and its scalability for the enterprise. We buy a lot of devices, and when you do that, you have to have tools available to manage them efficiently. And anything that thin with a glass face on it makes me afraid…I see a lot of much more robust devices take a beating here, so I’m not just imagining that. It’s too early yet to say how large numbers of these devices might be managed and supported, or how well positioned Apple is to support these at the enterprise level, but it’s not too early to see some remarkable possibilities for education.

For a first version of a new kind of device, I think it’s a heck of a start. What do you think?

Looking for a Silver Lining

We’ve had to shut down mobile laptop cart deliveries temporarily after several laptops went missing. It’s disappointing, to be sure, and I hope whomever is responsible for these apparent thefts sees the light and finds a way to put things right–or that someone who knows who’s doing it will have the courage to follow his or her conscience.

In the meantime, we’ll be working with all our cart users to improve security and monitoring, adding even more time, cost, and energy to supporting resources that already absorb a great deal of each. The current situation underscores yet another limitation of a shared computing model: the poor decisions of one person can disrupt our whole instructional program.

As we’ve learned in the seven years since we started running these carts, there are a lot of other flaws in this model, too:

• Reserving carts doesn’t allow much spontaneity, a key component of progressive pedagogy.

• When everyone owns a resource, no one does. There have been ongoing issues with poor care of laptops, and it’s difficult to determine who is responsible for them.

• Mobile resources and 50 minute instructional periods are not a good fit.

• Our networking agreement with the University is a blessing in many ways, but it restricts our options for providing cart connectivity. The requisite base station on each cart adds another potential point of failure.

• No shared access model meets everyone’s needs, especially when access to computers is not considered when scheduling classes.

• Substitute teachers and $20,000 laptop carts aren’t usually a good match.

All good IT leaders see opportunities where others see problems. Most teachers here seem to realize that Middle and Upper School students’ learning needs for 1:1 access is inevitable, yet it’s been a challenge to foster any sense of institutional urgency about making changes. Maybe our current unfortunate situation will catch enough attention to kick start some overdue conversations. That’s about the only silver lining that I can see for now.

Fish or Fish. Cut Bait? Not an Option.

In recent months, I’ve become much more vocal in calling for more urgency in making a thoughtful school response to technology’s reshaping of kids’ lives and the way they learn. IT leaders in any school encounter substantial indifference to technology and have to compete with other institutional priorities for people’s time and attention; that’s just a part of the job. But as we get closer to making firm decisions in our planning for the largest building project in the Schools’ history, indifference is simply not an option. Choices must be made, and they must be made soon. Things either will or will not happen, and there must be a good reason for doing one thing and not doing another. We cannot opt out of making choices in this venture.

Two items crossed my desk yesterday that should help convey a sense of urgency to any educator.

The first is a new study of media in the lives of 8-18 year olds released by the Kaiser Family Foundation. The key findings are truly worth a read, because the numbers are staggering. Here are a few highlights:

“Over the past five years, young people have increased the amount of time they spend consuming media by an hour and seventeen minutes daily, from 6:21 to 7:38…” (p.1)

“Today, 20% of all media consumption (2:07) occurs on mobile devices…” (p.3)

“Over the past five years, the proportion of 8-18 year olds who own their own cell phone has grown from about four in ten (39%) to about two-thirds (66%). The proportion with iPods or other MP3 players increased even more dramatically, jumping from 18% to 76% among all 8-18 year olds.” (p. 3)

And surprisingly, and reassuringly, while overall time spent reading print media dropped slightly, “time spent reading books actually increased slightly over the past ten years, from 21 to 25 minutes a day.” (p. 2)

These numbers get even more stratospheric when they include text messaging, which, along with talking on a cell phone, was not considered “media use” for the study’s purposes. It’s reported that 7th-12th graders spend an hour and a half a day (italics mine) text messaging. Yikes.

The second item was a blog post from noted edublogger Will Richardson, who cites Sheryl Nussbaum-Beach’s observation that that this is the first generation of kids in our schools that do not have a choice about technology. As Will says:

“Most of us grew up in a time when technology was an add on, and for many of us, we still see it as a choice, especially in education. (Just the other day I was at a meeting of about 25 school leaders and teachers to discuss how social learning tools can be infused into an inquiry based curriculum and only one person was using technology to take notes…me.) I look at my own kids and I know that technology will be a huge part of their learning lives because a) they want it to be and b) they’ll be expected to be savvy users of the devices of their day to communicate, create and collaborate (among other things.) They’re not going to be able to “opt out.” “

If we are truly the student-centered school we believe we are, the immersion documented in the Kaiser Family Foundation study has to have an impact on what we do in our classrooms. Taking no action, just as with the building going up, is not an option. There should no longer be any doubt in anyone’s mind that children’s lives are different in ways they did not necessarily choose. As Will eloquently concludes,

“We may not feel comfortable in a world filled with technology. We may not like the way it’s changing things and, even more, how fast it’s changing things. We may not like the way it pushes against much of what we’ve been doing in schools for eons. But our kids don’t have a choice. And if we’re  going to fulfill our roles as teachers in our kids lives, neither do we.”

New Year’s Resolutions

I have some personal resolutions, too, but for the purposes of DIT Bits, here is my list of those related to work:

1.  When a vendor says a product can do something, I will always ask how and will keep asking until I find the inevitable dirty laundry hidden under the hood.

2. I will spend as much time as possible working in areas I can influence or control.

3.  I will spend time out of my office being more available in the schools’ common areas.

4. I will invest more time and energy creating the new and fiddling less with the status quo.

5.  While remaining courteous and professional, I will end time-wasting conversations sooner or, better yet, avoid them to begin with.

6.  I will find ways to establish a student voice in school technology decisions.

7. I will write fewer, shorter emails and use the telephone more for doing daily business.

8. I will figure out how to become involved in a few classroom projects to remind myself why my team and I sweat so many nutty details.

9.  I will be quicker to discontinue efforts that don’t show results or resources that don’t get used.

10.  I will use vacation time before I am completely exhausted, not after.

Anyone care to share a few of theirs?

A Job That Didn’t Exist Until….Now

I ran across this fascinating job posting yesterday. For those who are still looking for them, and even for those who are not,  it’s another sign that profound changes are sweeping the landscape of K-12 education.

Other jobs that didn’t ever exist before are popping up all over the place. I find Duke University’s  Director of Digital Information Strategy especially intriguing.

Who’s got some other examples to share of ed tech jobs that didn’t exist until, ummm, NOW?

A Fun Quiz To Take

I ran across this list of 100 top tech tools for learning from Jane Hart of the Centre for Learning and Performance Technologies. Just for fun, grab a paper and pencil and keep track of how many you’re familiar with or have used. Are there any on the list that have made a big  difference in your personal or professional life? What is it about them you’ve found compelling?

Whew.

Whew. What a quarter. I can’t say I am sorry to see it go. I feel like I do at the end of a century ride on a hot summer day.

My work group and I launched a web portal solution, including full intranet capability, a new content management system, and a whole web site redesign after working with the portal vendor and most school offices for nearly a year and a half.

We also experienced prolonged trouble with the mail server. The vendor eventually threw their most elite troubleshooters at it, but even they took a few weeks to pin the problems down and resolve them. We lost many hours of staff time and lots of users’ good will in the process.

Support staff also worked hard to begin taking advantage of Casper, the enterprise level suite of IT management tools for the Mac. Its rich, powerful feature set will soon begin to return value on the significant investment of time and dollars we’ve put into it.

With the convergence of print and copy services, it also made sense to re-envision our document management strategies and eliminate the now-obsolete distinction between printing and photocopying. Working with the business office and a prominent document management vendor, we helped negotiate a managed print services contract for the next couple of years that will fundamentally reshape how printing and copying is supported here. Learning to speak a whole new tech dialect (like every kind of technology, document management has its own) and navigating the  intricate workings of a global document management corporation has been a bit like picking your way through a Class V rock garden on a fast moving river with nowhere to eddy out.

Thankfully, our two new IS employees were effective from day one and did not need a lot of hand holding while getting up to speed on their duties.

Sitting on top of everything else we had going on was the Lab + project, the largest proposed renovation and expansion project in the Schools’ history. Trying to envision how technology should fit with a brand new buildings for N-2 and Fine Arts/performance spaces was challenging enough, but 300,000 square feet of additional renovations is also part of the project. The real work on the IT side of all this is just beginning, but I have been fortunate that my superiors have made sure I’m included in important conversations during the planning phases.

And somewhere in the middle of it all, I saw my son off for his first tour of duty in Iraq. He is well and getting used to Army life in a war zone, but it is still odd to think he is halfway across the world with a weapon at his side. It’s not like we didn’t know this was coming, but the reality of it is something else again. Many thanks for the prayers and support sent his way and mine.

What a quarter.

Looking forward to jeans, sweatshirt and sneakers at work next week. Lots of writing to do…IT service catalog, revised library tech position description, quarterly activity report, calendar for recurring summer tasks–but I also get to spend some Title II money.

Best wishes for a safe, joyful, and restorative holiday season!

A Good, Quick Explanation of “21st Century Skills”

In the interest of full disclosure, I’m not a big fan of the phrase “21st century skills.”  Some of the skills lassoed by the term are cornerstones of progressive pedagogy and have been important since homo erectus quit dragging our ancestral knuckles on the ground. Yes, technology has accelerated and amplified many of them, and created others unique to our times, but stuffing them all into the same box and branding them as The Next Big Thing doesn’t seem like such a hot idea. It makes it easier to judge that book by its cover instead of opening to the first page and starting to read. Anyway, my idiosyncracies aside, one of the better explications of the ideas behind the term shows up in, of all places, a link from the Pearson website. Enjoy.

Google Buys a Great Product

EtherPad is a slick, easy to use tool for web-based group writing in real time…really one of the coolest and easiest web tools out there (the time slider for seeing the evolution of a document was extra cool). Lab had talked with the developers last year about hosting an instance of this remarkable tool but could not reach a viable price. The service will go away at the end of March 2010 following Google’s purchase of AppJet, the company who developed EtherPad. I’ll look forward to seeing how Google incorporates it into their service package.

Happy Thanksgiving!

As Thanksgiving nears, I’ve thought a lot about what I’m thankful for in my role as an IT leader here at Lab. There are too many to mention, but here’s at least a few of the big and little things for which I’m grateful.

▪    I have a great IT staff here, people who get that doing technology well is as much about people as it is boxes and wires. We’re not perfect in our efforts, but we want to be accountable and we support each other in good times and bad.

▪    My superiors have a long history of supporting technology and those of us who work with it every day. Working for people who trust and encourage you is a big deal.

▪    More and more, teachers are stepping out of their comfort zone to explore the ways in which technology can serve students’ learning needs.

▪    I’m thankful that budget cuts have not affected the core services we can provide the Schools.

▪    I’m thankful that I’m given the opportunity to attend conferences and workshops to increase my knowledge and improve my practice.

▪    Patient users are a blessing. Our issues with Apple mail services this year have tested even the most patient, and something like 98% of our users hung in there with us the whole time.

▪    I’m thankful for fewer meetings this year.

▪    Working with the Parents’ Association to help them keep kids safe and media-savvy has been a good step forward and more conversations about that are on the way.

▪    I’m thankful that we can poke fun at ourselves and keep an upbeat tone within the IS group.

Best wishes to all of you for a warm, joyous Thanksgiving holiday to savor with family and friends. If you can find a moment to remember our troops overseas on this Thanksgiving Day, I know they’d appreciate it as well.